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MSI Configurator No option for silent install anymore

Matthew Knox, User (Posts: 3)

May 24, 2021 7:34:25 am EDT

Hi I am on the latest version of Viewer 7.0.2.0 and the MSI configurator no longer offers the option to remove the popup when installing to client. So I can no longer remotely deploy the client as it pops up to ask if they are sure they want it to install or not.

Conrad Sallian, Support (Posts: 2953)

May 24, 2021 7:42:42 am EDT

Hi Matthew,

I'm sorry to hear that. Unfortunately, we had to add that popup because some antivirus software (especially Eset) used to block or even remove custom-built modules because of that possibility of silently installing the software without any warnings for the remote user whatsoever.

Matthew Knox, User (Posts: 3)

May 24, 2021 7:52:03 am EDT

Support level: Pro

Will there be a workaround for this as we deploy to a lot of different sites and It would be a pain to install on every single site manually.

Conrad Sallian, Support (Posts: 2953)

May 24, 2021 8:00:42 am EDT

Hi Matthew,

This message only shows when one-click or agent installer options are used. It doesn't affect automated installation using the standard msi package.

Matthew Knox, User (Posts: 3)

May 24, 2021 8:18:27 am EDT

Support level: Pro

Ah, I did not realise that the standard installer was an msi file. thank you for pointing this out.

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