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Request Permission to Make Changes To My Computer

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Lorri Moore, User (Posts: 1)
Apr 21, 2021 9:58:01 am EDT
Support level: Free or trial
7.0.0.1  Windows 10
Remote Utilities requests permission to make changes to my computer.  I click YES, but nothing happens after that?
Pauline, Support (Posts: 2860)
Apr 21, 2021 4:15:46 pm EDT
Hello Lorri,

Thank you for your message.

Could you please clarify if you mean the Windows UAC prompt message?
If this is the case, could you please update your remote Host as well as Viewer to the latest version 7.0.0.3 and see if this helps to resolve the issue? The latest version 7.0.0.3 is available for download on this page. Alternatively, you can also update using the Self-Update feature.
Please make sure to update both Host and Viewer to the same version in order to avoid the version mismatch that might lead to performance issues or some features not working.

Hope that helps.

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