I have a problem logging into the system. Immediately after booting the system when the login screen appears I get the error "Fatal error. Rfusclient.exe not found." This error prevents me from doing anything on the screen. I can't see the accounts, I can't actually see anything except the wallpaper.
The only thing I discovered is that when I go from the DELL logo to the login screen, when I press the combinations ctrl + alt + del, there are accounts to choose from and I can enter the password. But it does not do anything because after entering the password and pressing enter, the account starts to load indefinitely (the circle is constantly spinning).
For information, I will add: The laptop is business. I have an admin. I have an unlocked BIOS. I can't start safe mode because the drive is encrypted by BitLocker (of course I don't have the key).
I didn't ever use remote utilities. It has come with update from dell? I don't know. I saw it a couple of days ago near the clock.
Do you mean that you haven't installed Remote Utilities on this machine yourself? If this is the case, please note that Remote Utilities never gets installed on its own, i.e. installation of any module should be initiated by a user. In this case you can uninstall Remote Utilities following this complete uninstallation guide.
In case if you mean that you want to continue using Remote Utilities, then please note that the issue resulting in the "Fatal error" message like on your screenshots was a known issue that occurred in the version 188.8.131.52 of Remote Utilities and was already fixed in the subsequent release of version 184.108.40.206. Version 220.127.116.11 of Remote Utilities is available for download on this page.
Please let me know if you mean something else or if you have more questions.