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RU Server 3.0.0.0 won't install

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Pedro Pereira, User (Posts: 1)

Mar 05, 2021 1:14:20 pm EST

Hi There,

I'm trying to install RU Server on Windows 10 Home (64 bits), but when I double click the executable file (and after admin permission clicking) nothings happens - no form on screen - no error message - nothing. When I try to install the previous version (2.8) all works well. Perhaps the executable file (3.0.0.0) has some glitch / or problem. Can someone check?

Best Regards,

Pedro

Pauline, Support (Posts: 2825)

Mar 05, 2021 4:44:31 pm EST

Hello Pedro,

Thank you for your message.

I've just tested the RU Server's version 3 executable file and it launches the installation process as expected. Could you please let us know if you have any antivirus software running on the machine where the issue occurs?
In addition, please try using this Microsoft Tool that helps to automatically repair issues that might be preventing you from installing/updating, or removing programs.

Hope that helps.

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