I am trying to use Remote Utilities to remotely support a specialist piece of software. Connection can be established but each time the specialist software is run, the remote host crashes and as a result connection is lost. I then have to restart the remote host and then this works fine (after specialist software is loaded ok). I can see that the CPU goes really high when running this software on start up, so am wondering if this is the issue, and Remote Utilities cannot support it? I have turned the CPU usage down to low in the Remote Utilities manager for each connection but still this happens.
Has anyone else experienced this? - or am I missing something??
I am desperately trying to get this to work on first connection if possible without having to relaunch it and reestablish connectivity once the CPU usage has died down.....
Am I right guessing that it's the Full Control and View mode that you run when the Host crashes? If so perhaps the reason might be outdated graphics card driver. I recommend that you update your GPU card driver.