Hello Steve,
Thank you for your message.
Could you please clarify if I'm right in assuming that you're trying to print a remote file on a
local printer? If this is the case, could you please double-check that you have the
virtual printer driver installed on the remote Host machine? In case if it is installed, the
Remote Utilities printer should be listed in the device manager on the Host machine, this is how it might look like:
![Printing Blank Pages - 11 Dec 2019 01:30:33](/bitrix/components/bitrix/forum.interface/show_file.php?fid=5697)
You can also check it in the
Settings for Host, on the
Driver tab. In case if the driver is not installed, you can install it right away by clicking the corresponding
Install button:
![Printing Blank Pages - 11 Dec 2019 01:34:00](/bitrix/components/bitrix/forum.interface/show_file.php?fid=5698)
If you mean something else, please elaborate a bit more on the issue.
Looking forward to your reply.