Forums

MSI Configuator Tool error: is not an actual MSI-package of the RUT Host

Peter Grillo, User (Posts: 4)

Aug 07, 2013 1:04:57 pm EDT

The specified RUT Host MSI package is rut.host5.5en.msi.  The host is not running on the machine.  Clicking finish in step 4 of the wizard give the following error:

.. .\rut.host5.5en.msi is not an actual MSI-package of the RUT Host

Conrad Sallian, Administrator (Posts: 1440)

Aug 07, 2013 1:30:03 pm EDT

Hello Peter

When building a one-click installer or an agent, you need to uninstall the Host on the Viewer machine.

Like Remote Utilities? Write a review:
https://www.remoteutilities.com/about/write-review.php

Peter Grillo, User (Posts: 4)

Aug 07, 2013 2:09:07 pm EDT

Hi,


It is not installed.

Conrad Sallian, Administrator (Posts: 1440)

Aug 07, 2013 9:50:27 pm EDT

Hm. That should have been the only reason. Anyway, we'll check it out and I'll get back to you soon.

What is the operating system on the Viewer PC and the type of package you want to build?

Like Remote Utilities? Write a review:
https://www.remoteutilities.com/about/write-review.php

Peter Grillo, User (Posts: 4)

Aug 08, 2013 12:48:54 pm EDT

Hi,

Just downloaded newest version and it's working now.

Thanks!

Peter Grillo, User (Posts: 4)

Aug 08, 2013 1:05:05 pm EDT

One small problem, the background color settings don't work.  I created an agent package with background color 2,108,209 and foreground color 255,255,255.  Shows up on user's machine with white background.

Conrad Sallian, Administrator (Posts: 1440)

Aug 08, 2013 11:54:31 pm EDT

Hello Peter,

Thanks for your report. Indeed, the background won't save. We will fix it soon.

Like Remote Utilities? Write a review:
https://www.remoteutilities.com/about/write-review.php

* Website time zone: America/New_York (UTC -4)

© 2010 - 2017 Remote Utilities LLC. Remote Utilities and Remote Utilities logo are either registered trademarks or trademarks of Remote Utilities LLC in the United States and/or other countries. All rights reserved.