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john Randal, User (Posts: 22)

Apr 22, 2019 12:01:56 pm EDT

Support level: Free or trial
Unable to connect to server is it down?

Polina Krasnoborceva, Support (Posts: 670)

Apr 22, 2019 1:35:11 pm EDT

Hello John,

Thank you for your message.

We do not experience any issues with our servers. Please refer to this troubleshooting guide: https://www.remoteutilities.com/support/kb/cannot-connect-using-internet-id-connection/

Let us know if the problem persists.

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