Community

IS THE SERVER DOWN ?

Links used in this discussion

john Randal, User (Posts: 104)

Apr 22, 2019 12:01:56 pm EDT

Unable to connect to server is it down?

Pauline, Support (Posts: 2522)

Apr 22, 2019 1:35:11 pm EDT

Hello John,

Thank you for your message.

We do not experience any issues with our servers. Please refer to this troubleshooting guide: https://www.remoteutilities.com/support/kb/cannot-connect-using-internet-id-connection/

Let us know if the problem persists.

^* Website time zone: America/New_York (UTC -4)