An address book is a collection of records also called connections with each connection representing a remote PC. Connections have properties that define specific characteristics of a remote session, such as the destination address, access password, color depth and so on. Connections can be grouped into folders.
By default, address books are backed up daily. You can also enable local address book encryption in which case you'll need to enter your password each time you open the Viewer.
The Remote Install tool is a built-in tool that facilitates Host deployment across multiple stand-alone or domain remote PCs. You can use the tool to install, uninstall, start, stop and update a remote Host.
Remote Utilities is the number one choice for IT pros looking for a cost-effective and practical remote-access solution.
Ultimate security. A strong default security level is provided out-of-the-box. The user can enable additional security features, like IP filtering or shared secret. See our Security Overview for more information.
Stand-alone solution. For its core features Remote Utilities doesn't require any web infrastructure. The program can work in a totally isolated network and/or VPN with limited or no Internet access. Some features, like the Internet-ID (NAT traversal) do require a relay server on the Web in which case the user can choose between our servers or their own self-hosted server.
No web-based accounts. Unlike strictly web-based SaaS tools, Remote Utilities doesn't offer web accounts. This means that there is nothing to "hack" on a global scale, because there's simply no single database where user access credentials (including logins and access passwords) would be stored.
Self-hosted server. While our relay server infrastructure can be used for remote connection over the Internet, the user can choose to install a free self-hosted server. The server provides additional features not available with our hosted service, namely automatic address book synchronization and centralized permissions management.
No unexpected or mandatory upgrades. We offer a simple and clear Upgrade Policy. There are no automatic upgrades or related charges — an upgrade is always up to the customer. Moreover, customers can upgrade to the next major version for free within one year since their purchase. This makes the question "Will I have to pay for an upgrade if you release the next major version in a few months since my purchase date?" no longer relevant.
Scalability. Remote Utilities is as big as you want it to be. You get an unlimited number of remote installations when you purchase the operator license, so you're free to install the program on as many remote machines as you need to conduct your business. You have the built-in MSI Configurator and Remote Install tools at your disposal in order to push-install the program across your network, or use Active Directory group policies.
Configurability. Remote Utilities provides plenty of options to accommodate even the most demanding requirements. The MSI installer file is available right away — you can take advantage of our MSI Configurator tool and pre-configure your program installer before the deployment.