Audrey Mora's community posts


Unable to Update Viewer to v 7.0

Audrey Mora, User (Posts: 1)
Feb 11, 2022 6:47:12 pm EST
Support level: Free or trial
Hi,

I use the Linux version with a free license. I just downloaded the latest version available, but it will not let me update to version 7.0. When I follow the instructions on the "Update" page, I do not see a way to update Viewer. The option isn't even there. Since I use Internet ID, I can no longer connect to my work PC. I've tried both the temp key and the new license key to no avail. Is there another way to update, or am I missing something?