Frederico Fonseca's community posts


Connections suddenly not working via Internet-ID but do work with LAN

Frederico Fonseca, User (Posts: 2)
Feb 02, 2022 7:06:46 am EST
Support level: Free or trial
Hi Conrad,
Thanks for quick reply.

Email sent now.

there are other threads on forum with similar issue - would probably be helpful for them to reply to their threads with similar reply.

Regards

Frederico

Connections suddenly not working via Internet-ID but do work with LAN

Frederico Fonseca, User (Posts: 2)
Feb 01, 2022 6:04:13 pm EST
Support level: Free or trial
Hi,

Can you please advise how I can upgrade a remote host now? this change prevents me from connecting to my remote pc - and trying to do the simple install also fails.

While I agree with the explanation given you should allow for the remote install to be performed when the remote host is still version 6 - not doing this in some cases, like mine, means I will not be able to upgrade the host without physically traveling to another country to set it up.
Not happy.

Edit: for cases like mine you could supply a 2 or 3 days paid license to enable the users with similar issues as I have to do the upgrade.
Edited:Frederico Fonseca - Feb 02, 2022 5:02:50 am EST