Neal Austin's community posts

Hi, thanks for the reply, i shut down webroot, and i shut down malwarebytes. so now i dont have anything for security on my pc, i opened viewer, added key, then i shut down viewer, then wentback in, same thing, it reverts to trial version.

thanks

viewer version, 7.1.1.0,  i turned pc off one night, then next day turned it back on, and when i opened viewer, my address book was gone, and viewer reset to trial version. i re entered my key, it took it, but once i closed viewer then re opened it, it reset to trial version. i tried ti uninstall, and reinstall. same issue.