Mike Wort's community posts

Clean Boot Windows 10 on remote host

Mike Wort, User (Posts: 2)

Apr 01, 2020 7:11:19 am EDT

Support level: Free or trial
Brilliant.  Thanks for the prompt and helpful reply.

Mike

Clean Boot Windows 10 on remote host

Mike Wort, User (Posts: 2)

Mar 31, 2020 10:14:23 am EDT

Support level: Free or trial
Host & Viewer V: 6.10.10.0
I am trying to troubleshoot for an 80+ year old lady which involves trying to Clean Boot her machine and disable various programs to try to isolate the cause.  I've followed the microsoft instructions at https://support.microsoft.com/en-gb/help/929135/how-to-perform-a-clean-boot-in-windows and managed to lock myself out.  After a long time I managed to talk her into restoring my connection.  If I disable everything except the Remote Utilities - Host in her machines 'Services' tab will I still have access?
I don't want to have to talk her through restoring my access and visiting is out of the question with Covid-19.
Many thanks
This website uses cookies to improve user experience. By using this website you agree to our Terms of Service and Privacy Policy.