Jonathan Turcotte's community posts


Free License not adding

Jonathan Turcotte, User (Posts: 2)
Aug 09, 2019 12:16:28 pm EDT
Support level: Free or trial
Hi,

Thank you for getting back to me so fast.  I did exatly that solution and it worked perfectly.

Thank you again and have a nice day.

Jonathan

Free License not adding

Jonathan Turcotte, User (Posts: 2)
Aug 09, 2019 9:01:06 am EDT
Support level: Free or trial
Hello,  
I have the same problem.  I had a free license viewer installed on one of my computer and yesterday, it came back to the trial version.  We try to add the key back in the License Key Storage section.  When we paste de key and click on add, the license doesn't show  in the upper section.  Also, all the settings are no longer saved so if we closed the viewer, it lost all his setting when we open it again.

Thank you for your help.

Jonathan