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iPadOS Blank Screen

Victor Tschetter, User (Posts: 19)

Nov 07, 2022 10:30:25 am EST

On iPadOS version of remote utilities, the screen stays black and kicks me out of the connection. I cannot connect at all with any protocol. Local, Custom RU Server or Public Server.

It logs in fine, and everything checks out ok. The Access Granted even comes up, then it goes to the black screen and kicks me out.

Error logs shows no errors at all.

Using latest version of host, and iPadOS app.

Victor Tschetter, User (Posts: 19)

Nov 07, 2022 1:42:35 pm EST

Support level: Free or trial

After updating to iPadOS 16.1 this is resolved.

Pauline, Support (Posts: 2528)

Nov 07, 2022 3:09:22 pm EST

Hello Victor,

Thank you for your message.

I'm glad to hear that you've figured out the issue and it works for you now! Please feel free to let us know if you have more questions.

Thank you.

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