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[ Closed ] [Resolved] Email mistake

John Quist, User (Posts: 1)

Aug 26, 2026 10:42:08 am EDT

Just purchased the paid version but made a mistake in the email. The email put in the purchase was j***@***************.com It should be j***@***************.ca hope someone can help me.

Conrad Sallian, Support (Posts: 3263)

Aug 26, 2026 1:24:37 pm EDT

Hi John,

Sure, we'll help you. Let me take a look and I'll get back to you. Also, updated the email addresses with asterisks to hide personal information.

Conrad Sallian, Support (Posts: 3263)

Aug 26, 2026 1:27:07 pm EDT

Ok, now updated the email in the order details and had Paypro resent the license to the correct email address.

Hope that helps.

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