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ctrl+alt+del does not work

Support level: Free or trial
I'm trying to connect my office PC now. ctrl+alt+del does not work. I cannot login now. Would anyone help? Thank you.
Support level: Free or trial
Hello Cris,

Thank you for your message.

Could you please try to use "Send alt+ctrl+delete" macros.
Support level: Free or trial
I have click many times but does not work. This has not happened before. Thank you.
Support level: Free or trial

Chris Kwan wrote:
This has not happened before.

You have been successfully connected to this computer before? And this macros used to work?
Support level: Free or trial
Yes, I have successfully connected to this computer before. This is the first time ctrl+alt+del marco does not work. Thank you.
Support level: Free or trial
Please try to reboot your remote PC.
Support level: Free or trial
That's impossible. I have some works do not save. I will try again tmr when I am in office. Thank you.

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