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Black screen from host Windows 11 to agent Ubuntu 22.04 LTS

René Conijn, User (Posts: 1)

Mar 29, 2024 7:30:16 am EDT

Support level: Free or trial
Hello,

Remote Utillities with Windows 11 viewer and host works fine, between systems. But it gives a black screen from host Windows 11 (22H2) to agent Ubuntu 22.04 connection. What to do to solve this problem?  Best regards, René

Pauline, Support (Posts: 2815)

Mar 29, 2024 8:51:49 pm EDT

Hello René,

Thank you for your message.

Could you please try switching your Linux system from Wayland display server catalogue to x11 (Xorg) and see if this might help to resolve the issue?

Let us know if this helps.
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