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PUA:Win32/Puamson.A!ml
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Norton Fern,
User (Posts: 1)
Jul 20, 2022 12:14:38 pm EDT
Support level: Free or trial
Windows Defender is now detecting the host file version 7.1.5.0 download and rfusclient.exe with PUA:Win32/Puamson.A!ml. Using Windows 10 64 bit version 21H2 (Build 19044.1826) and RU Viewer 7.1.5.0.
Pauline,
Support (Posts: 2842)
Jul 20, 2022 2:21:53 pm EDT
Hello Norton,
Thank you for your message.
We will submit a false positive report to Microsoft with regards to this issue. Please note, that new false positive detections are usually expected when there is a new version out. It takes a few days or even couple of weeks before a/v software learns to recognize new files as harmless. Unfortunately, we don't have much control over this process.
Meanwhile you can add the Host installation folder C:\Program Files (x86)\Remote Utilities - Host\ to the Windows Defender exception list as described here.
In addition, you can also submit a false positive report to Microsoft here as it usually helps to speed up the process of removing false positive detections.
Please let us know if you have more questions.
Thank you for your message.
We will submit a false positive report to Microsoft with regards to this issue. Please note, that new false positive detections are usually expected when there is a new version out. It takes a few days or even couple of weeks before a/v software learns to recognize new files as harmless. Unfortunately, we don't have much control over this process.
Meanwhile you can add the Host installation folder C:\Program Files (x86)\Remote Utilities - Host\ to the Windows Defender exception list as described here.
In addition, you can also submit a false positive report to Microsoft here as it usually helps to speed up the process of removing false positive detections.
Please let us know if you have more questions.
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