Community


Mini License and an Agent connection

Dan Ray, User (Posts: 1)
Jun 03, 2021 1:48:30 pm EDT
I have the mini license and understand that I can have up to 50 under attended connections. My question is does an agent connection that is saved in my viewer count towards the 50 max connections that I am license for?
Thank you
Pauline, Support (Posts: 2849)
Jun 03, 2021 2:34:37 pm EDT
Hello Dan,

Thank you for your message.

Yes, Agents count against your license as well, as in terms of licensing Agents are no different from Hosts. However, since Agents are mostly meant for spontaneous attended remote sessions, you can simply remove Agent from your address book if you do not plan connecting to the same Agent again.

Please let me know if you have more questions.

* Website time zone: America/New_York (UTC -4)