Community

Unable to install Host software

John Antoine, User (Posts: 2)

Aug 29, 2019 4:33:38 pm EDT

I'm trying to install Host6.10 on Win 10 Version 1809 but the installer quits before it does anything and shows: 'The wizard was interrupted before Remote Utilities - Host could be completely installed. Your system has not been modified. To complete installation at another time, please run setup again.'

I've tried numerous times with the same result. Am I missing something?

Attached Files

Polina Krasnoborceva, Support (Posts: 961)

Aug 29, 2019 5:40:20 pm EDT

Hello John,

Thank you for your message.

Could you please clarify if there's any antivirus/firewall software installed on the machine where the issue occurs?

Looking forward to your reply.

John A, User (Posts: 2)

Aug 30, 2019 11:23:59 am EDT

Support level: Free or trial

Hi Polina,

Both were installed and disabled before without successful installation. This time when I disabled them and rebooted the installation went through successfully. Thanks for pointing me in the right direction.

Polina Krasnoborceva, Support (Posts: 961)

Aug 30, 2019 2:51:55 pm EDT

Hello John,

I'm glad to hear we were able to help!

Please do not hesitate to post another message if you have more questions.

Submit a reply

^* Website time zone: America/New_York (UTC -4)