We have introduced a new system for creating and managing support requests that you send to us. Now, in order to send a support ticket you need to register on the site - it's free and only requires a valid e-mail address. Then you should navigate to My Tickets and create a ticket by clicking on the Create New Ticket button.
One of the benefits of the new system is that you can now track/view all your support tickets in one place, on the My Tickets page. From there you can review and edit your existing tickets, create new ones and close a ticket when the issue has been resolved.
We would appreciate it if you could send us your feedback and suggestions.