Thank you for the clarification.
Android 9 is the newest version available for my phone. I'm not buying a new device to use this app. 🙂
Of course, we understand this. We always try to maintain as much backward compatibility as possible. I'll forward this issue to our development department, to see if we can reproduce it using a device running on Android 9.
I see posts fr om two years ago wh ere you say the app is going to be updated.
Yes, unfortunately, the improved mobile app is still in development, as the release of desktop Remote Utilities for Mac/Linux were prioritized. However, we'll make sure to notify our customers as soon as we release the improved mobile Viewer.
Sorry for the inconvenience.