Conrad Sallian's community posts

v7.1.4.0 - rfusclient.exe error and bug report after copying an URL

Conrad Sallian, Support (Posts: 2953)

Jul 16, 2022 7:24:46 am EDT

Hello,

Thank you for the report. Could you send us a screenshot of the error message that you receive?

Conrad Sallian, Support (Posts: 2953)

Jun 13, 2022 2:24:08 pm EDT

Hi Michael,

We will rebuild this version very soon and fix this bug.

Sorry for the inconvenience.

Conrad Sallian, Support (Posts: 2953)

Jun 13, 2022 2:07:16 pm EDT

Hi Fabio,

Thank you for your message.

Please, check the solutions on this page https://www.remoteutilities.com/support/kb/full-control-and-view-mode-isn-t-working-or-is-unstable/

Hope that helps.

Conrad Sallian, Support (Posts: 2953)

Jun 13, 2022 1:33:05 pm EDT

Hi Johnathan,

No problem. We'll keep the topic here in case anyone else with a similar issue could find it.

Thanks.

Conrad Sallian, Support (Posts: 2953)

Jun 13, 2022 3:29:41 am EDT

Hi Robert,

Thank you for the information. Duly forwarded to our developers.

Conrad Sallian, Support (Posts: 2953)

Jun 08, 2022 2:37:42 pm EDT

Hi Bruce,

Please, execute the following before installation:

sudo apt-get install -y libxcb-xinerama0

What Ubuntu version do you have, by the way?

Conrad Sallian, Support (Posts: 2953)

Jun 08, 2022 2:29:20 pm EDT

Hello Bruce,

We'll examine this issue and be right back. Sorry for the inconvenience.

Conrad Sallian, Support (Posts: 2953)

May 03, 2022 10:11:08 am EDT

Please, check if the issue persists. Thanks.

Conrad Sallian, Support (Posts: 2953)

May 03, 2022 9:10:58 am EDT

David Slish wrote:

Conrad Sallian,
I found the host logs, where are the viewer logs located?

Thanks,
Dave

Conrad Sallian, Support (Posts: 2953)

May 03, 2022 8:49:37 am EDT

Also, what ISP do you use? If this is the same ISP this could easily be blocking on an ISP level, a false positive detection.

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