Conrad Sallian's community posts

Restart and reconnect work / don't work

Conrad Sallian, Support (Posts: 2953)

Jul 24, 2015 6:16:09 pm EDT

Ok, thanks for the information. I'll requested our 2nd tier support regarding this, namely if there is any real difference between restarting using Windows menu and via RU.

Restart and reconnect work / don't work

Conrad Sallian, Support (Posts: 2953)

Jul 24, 2015 9:08:12 am EDT

Hello,

Thank you for the message. There is no such feature, and all restarts are supposed to work as intended. So there should be a different cause.

Is this the only Host that behaves that way?

FR: Terminal Enhancement

Conrad Sallian, Support (Posts: 2953)

Jul 22, 2015 6:49:44 pm EDT

We are going to implement powershell commands in one of the nearest releases.

FR: Linux, Mac - Host

Conrad Sallian, Support (Posts: 2953)

Jul 22, 2015 5:34:33 pm EDT

iampedro wrote:

When you say middle term plans what time frame does that mean?

It means within a year.

FR: Linux, Mac - Host

Conrad Sallian, Support (Posts: 2953)

Jul 22, 2015 8:56:47 am EDT

Thank you for your suggestions.

Actually, Mac is in our middle-term plans. As for Linux, it has a lower priority but perhaps someday.

FR: Screen Refresh Rate

Conrad Sallian, Support (Posts: 2953)

Jul 22, 2015 8:55:28 am EDT

Great! Don't hesitate to ask me if you have other questions. :)

Remote to multiple profiles

Conrad Sallian, Support (Posts: 2953)

Jul 16, 2015 10:23:16 pm EDT

Would one person be able to login to, say, "Account A" and another person login to "Account B"?

No, unless you have a Microsoft Terminal Server (service) running. In this case you will be able to switch between existing already running sessions using the "Terminal sessions" icon on the Full Control mode window toolbar.

Remote to multiple profiles

Conrad Sallian, Support (Posts: 2953)

Jul 16, 2015 9:34:52 pm EDT

Marnin,

By profiles you mean Windows accounts on the remote PC, correct?

With Remote Utilities you always connect to the current Windows session. If no Windows session has been started yet, then you connect to the Windows welcome screen from whence you can then log in as a Windows user, just like you would do if you were sitting in front of the remote PC.

Second screen black

Conrad Sallian, Support (Posts: 2953)

Jul 16, 2015 4:06:37 pm EDT

Good :) Don't hesitate to ask me, if you need any assistance in the future.

Second screen black

Conrad Sallian, Support (Posts: 2953)

Jul 16, 2015 1:14:30 pm EDT

Claude,

You said you were using Windows 8.1 on the Host end. Did you try to enable this feature:

Host settings -> Options -> Use legacy capture mode

Remember to restart the Host service and/or the PC itself after enabling that option.

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