Jure Vukina's community posts

Pauline wrote:

Hello Jure,

Thank you for your message.

Could you please let us know if your Viewer is located in the same LAN and subnet as the target Host? If they’re not in the same network, you can try waking the target Host via an intermediate Host as described here.

Looking forward to your reply.

Thank you for your reply.

As said above, i can confirm they are in the same subnetwork and also they are correctly configured. WoL works with third-party programs, but not with Remote Utilities. I strongly beleive there is a bug in the program.

Hello, I am facing a problem with Remote Viewer on Windows 11 desktop PC.
I have configured the host PC (also running Win 11) to Wake on LAN and confirmed it works with at least two third party softwares - so i am absolutly sure it should boot the computer. But when I try to send WoL packet with Remote Viewer it just doesn't work. And yes, the Remote was connected to Host at least once before, I can confirm both devices are running the same latest version of Remote Utilities (7.2.2.0) and there is no antivirus blocking the program from sending the packet - i have also created an exception in Firewall. Can anyone assist me further as I have searched the whole community forum and found some similar questions, but all of them remained unsolved or there was a bug which should be resolved by now. All other functions of the Remote Utilities work as expected and I am facing no problems with the software otherwise.
Thank you in advance.