I have multiple clients in the NE US that are having issues, Some in CT, MA, and NY. This is one from NY:
31-01-2023__16:12:49__839 Connection #229111. Connection to "21B06MCC-1i7WWS Front Desk / Nicole". Mode: <Authorization>. Connecting...
31-01-2023__16:12:49__856 InetConnection #229111. Internet connection to 21B06MCC-1i7WWS Front Desk / Nicole (id71.remoteutilities.com:5655).
31-01-2023__16:12:49__887 InetConnection #229111. Method "Connect" - OK. 21B06MCC-1i7WWS Front Desk / Nicole connected to ID server: id71.remoteutilities.com.
31-01-2023__16:12:49__903 InetConnection #229111 - 21B06MCC-1i7WWS Front Desk / Nicole need. Server version: 70130
31-01-2023__16:12:49__903 InetConnection #229111. 21B06MCC-1i7WWS Front Desk / Nicole need to reconnect to 216.158.232.18.
31-01-2023__16:12:49__903 InetConnection #229111. Internet connection to 21B06MCC-1i7WWS Front Desk / Nicole (216.158.232.18:5655).
31-01-2023__16:12:49__903 InetConnection #229111. Method "Connect" - OK. 21B06MCC-1i7WWS Front Desk / Nicole connected to ID server: 216.158.232.18.
31-01-2023__16:12:50__847 InetConnection #229111 - 21B06MCC-1i7WWS Front Desk / Nicole need. Server version: 0
31-01-2023__16:12:51__533 Check ID Connection. Connecting...: "id71.remoteutilities.com:5655".
31-01-2023__16:12:51__536 Check ID Connection. Connected...: "id71.remoteutilities.com:5655".
31-01-2023__16:12:51__575 Check ID Connection. Request MsgTransportThread.Send. Host: "id71.remoteutilities.com:5655".
31-01-2023__16:12:52__565 Check ID Connection. After process message. Host: "id71.remoteutilities.com:5655". MsgCode: 10
31-01-2023__16:12:52__836 Check ID Connection. Exit: "id71.remoteutilities.com:5655".
31-01-2023__16:13:05__863 InetConnection #229111. Socket error. Name: "21B06MCC-1i7WWS Front Desk / Nicole", host: "216.158.232.18:5655". Exception class: "EIdReadTimeout". Message: "Read timed out.".
31-01-2023__16:13:05__863 Connection #229111. Connection to "21B06MCC-1i7WWS Front Desk / Nicole" failed. Mode: <Authorization>.
31-01-2023__16:13:05__863 Context #229111 removed. Mode: <Authorization>.
31-01-2023__16:13:08__926 Connection #416056. Connection to "21B06MCC-1i7WWS Front Desk / Nicole". Mode: <Authorization>. Connecting...
31-01-2023__16:13:08__927 InetConnection #416056. Internet connection to 21B06MCC-1i7WWS Front Desk / Nicole (216.158.232.18:5655).
31-01-2023__16:13:08__927 InetConnection #416056. Method "Connect" - OK. 21B06MCC-1i7WWS Front Desk / Nicole connected to ID server: 216.158.232.18.
31-01-2023__16:13:10__572 InetConnection #416056 - 21B06MCC-1i7WWS Front Desk / Nicole need. Server version: 0
31-01-2023__16:13:25__578 InetConnection #416056. Socket error. Name: "21B06MCC-1i7WWS Front Desk / Nicole", host: "216.158.232.18:5655". Exception class: "EIdReadTimeout". Message: "Read timed out.".
31-01-2023__16:13:25__578 Connection #416056. Connection to "21B06MCC-1i7WWS Front Desk / Nicole" failed. Mode: <Authorization>.
31-01-2023__16:13:25__578 Context #416056 removed. Mode: <Authorization>.
31-01-2023__16:13:28__593 Connection #377430. Connection to "21B06MCC-1i7WWS Front Desk / Nicole". Mode: <Authorization>. Connecting...
31-01-2023__16:13:28__593 InetConnection #377430. Internet connection to 21B06MCC-1i7WWS Front Desk / Nicole (216.158.232.18:5655).
31-01-2023__16:13:28__599 InetConnection #377430. Method "Connect" - OK. 21B06MCC-1i7WWS Front Desk / Nicole connected to ID server: 216.158.232.18.
31-01-2023__16:13:29__570 InetConnection #377430 - 21B06MCC-1i7WWS Front Desk / Nicole need. Server version: 0
31-01-2023__16:13:44__585 InetConnection #377430. Socket error. Name: "21B06MCC-1i7WWS Front Desk / Nicole", host: "216.158.232.18:5655". Exception class: "EIdReadTimeout". Message: "Read timed out.".
31-01-2023__16:13:44__585 Connection #377430. Connection to "21B06MCC-1i7WWS Front Desk / Nicole" failed. Mode: <Authorization>.
31-01-2023__16:13:44__585 Context #377430 removed. Mode: <Authorization>.
31-01-2023__16:13:51__550 Check ID Connection. Connecting...: "id71.remoteutilities.com:5655".
31-01-2023__16:13:51__575 Check ID Connection. Connected...: "id71.remoteutilities.com:5655".
31-01-2023__16:13:51__608 Check ID Connection. Request MsgTransportThread.Send. Host: "id71.remoteutilities.com:5655".