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How to upgrade Remote Utilities

If you purchased your license key after December 15, 2013 you are eligible for free upgrade. Please follow these steps to upgrade to version 6:

  1. Visit this page and upgrade your license key.
  2. Download version 6.
  3. Upgrade your existing 5.x installations. Just follow this tutorial.
  4. Register the program with your new license key using this tutorial as a guide.

If you purchased your license key before December 15, 2013 you are eligible for paid upgrade at 40% off new license price. Please follow these steps to upgrade to version 6:

  1. Visit this page and receive your individual coupon code.
  2. Purchase a new license key using your coupon code. You can purchase any number of licenses, not necessarily the same number you had. However, your coupon code will only work once (only one order is possible).
  3. Download version 6.
  4. Upgrade your existing 5.x installations. Just follow this tutorial.
  5. Register the program with your new license key using this tutorial as a guide.

If you want to keep using version 5.x you can always download the latest version 5 here. Note, however, that older versions are no longer updated.

Important: If you are a free license user, just upgrade the program itself and re-use your existing key.

Which version do I use?

To check the Viewer or portable Viewer version:

  1. Open the Viewer.
  2. Go to the Help tab and click About Remote Utilities.

To check the Host version:

  1. Right-click on the Host icon in the system tray.
  2. Select About Remote Utilities and find the version number in the About window.

To check the Agent version:

  1. Run the Agent.
  2. Click on the gear icon and select About Remote Utilities.