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Remote Utilities Viewer for Mac andLinux has been released. Send us your feedback and report bugs in this discussion thread.

Question on Business Class License - One "Operator"

Herb Salls, User (Posts: 5)

Jan 23, 2014 2:45:05 pm EST

OK, so that's what I really wanted.  I have users who have to use from home.  I have "me" who has to manage from here.  I now think you are right - the per computer model is probably a better choice for the 10 users who need to come in from home.  Not everyone does here.

And again, just to be sure, this per computer license (as I read it) is permanent.  We own it, no annual renewals, no annual fees, We purchase it and that's it.  Major upgrades for a year.  And then you'll treat us right with reasonable upgrade costs after that year expires.  Right?

H

Question on Business Class License - One "Operator"

Herb Salls, User (Posts: 5)

Jan 23, 2014 2:07:05 pm EST

OK, and RU works through your firewall(s) to find the target.
Sorry for all these questions.  I just want to make sure before we lay down the money.
Frankly, this is almost too good to be true...

Is your company located in the US or is it overseas?

H

Question on Business Class License - One "Operator"

Herb Salls, User (Posts: 5)

Jan 23, 2014 1:31:39 pm EST

I'm still a little unsure.  The viewer - can it be used by regular users to gain access to their computer, like from home to work?  Similar to what we used to do with LMI?

H

Question on Business Class License - One "Operator"

Herb Salls, User (Posts: 5)

Jan 23, 2014 12:41:14 pm EST

Oh OK, I get it.  The license key isn't embedded in the Viewer - it's on the host.  Therefore I can install the Viewer wherever and whenever I need it, right?  So my back up op can have the viewer on his screen.  Very handy...

Cool!

Question on Business Class License - One "Operator"

Herb Salls, User (Posts: 5)

Jan 23, 2014 9:51:39 am EST

Hi - Found Remote Utils.  Great looking stuff.  I am scrambling around trying to fix what LMI broke with their recent announcement...

I want to purchase the "one operator" license of RU for our small business (<40 workstations).  It's enough of a cost savings over GoToMyPC for our size operation to warrant a purchase of something pro level as this appears to be.  

Question:  I will be the one operator almost 95% of the time.  But, I go on vacation for 2 weeks.  I need to have someone cover.  How does RU want me to handle this?  IOW, am I permitted to "transfer" the one operator license to a second party inside our building on his machine and take it off of mine?  Or let's say I retire.  Same deal.  How does the "one operator" system work when the original "one owner" is out?

Thanks.

HoibO
Edited:Herb Salls - Jan 23, 2014 9:54:06 am EST (typo)
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