Remote Utilities Viewer for Mac andLinux has been released. Send us your feedback and report bugs in this discussion thread.

Small Mouse Bug

Martin America, User (Posts: 13)

Jul 25, 2019 7:59:38 am EDT

Support level: Free or trial
I noticed that using the iPad to remote into Windows, the mouse cursor will "disappear" when it is moved over a white control on a black screen. For the record, the program running on the Windows machine is Waves LV1. It has some white knobs and switches. When the mouse is moved over a white knob, it is completely out of sight.

Polina Krasnoborceva, Support (Posts: 818)

Jul 25, 2019 6:11:19 pm EDT

Hello Martin,

Thank you for your message.

Could you please send us some screenshots or even a short video of the issue? You can send the files to in case you don't want to share them on the forum.

Looking forward to your reply.

Martin America, User (Posts: 13)

Jul 26, 2019 7:34:22 am EDT

Support level: Free or trial
Yes. I will put something together to send to you.

Thank You,

* Website time zone: America/New_York (UTC -4)

This website uses cookies to improve user experience. By using this website you agree to our Terms of Service and Privacy Policy.