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Remote Utilities Viewer for Mac andLinux has been released. Send us your feedback and report bugs in this discussion thread.

Store connection meta data permanently

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tx.fz, User (Posts: 5)

Feb 18, 2020 4:23:06 am EST

Support level: Free or trial
Hi,

We're using a self hosted server with a large number of connections. There are several useful connection fields that get filled in upon establishing a connection, such as User, Version and Last IP. That data does not seem to be persistent, however, mostly defeating the purpose. Would be great if the server could store all of this permanently.

Polina Krasnoborceva, Support (Posts: 817)

Feb 18, 2020 5:29:29 pm EST

Hello,

Thank you for your message.

Could you please clarify if you mean the respective columns in the Viewer's address book? If this is the case, please elaborate a bit more on what do you mean by the data do not seem to be persistent? Am I right in assuming that your suggestion is to transfer data from these columns to the RU Server's Admin Console?

Looking forward to your reply.

tx.fz, User (Posts: 5)

Feb 19, 2020 2:39:22 am EST

Support level: Free or trial
Hi,

Indeed, I am refering to the columns in the viewer. I'm not sure how this all works, but essentially the reason I'm posting this is that I'm noticing that only very few of our connections have any data on these fields. I'm now realising that this data is only stored on in the viewer, and not synced to everyone using our server? If so, that would be what my request is.

Polina Krasnoborceva, Support (Posts: 817)

Feb 19, 2020 11:59:36 am EST

Hello,

Thank you for the clarification.

You are right, this information is not stored on the Server's side. Here's some useful information on these columns:
The Last IP column shows the last IP address used by the given Host, which is not necessarily the IP address of the Host computer itself - for example when using the Internet-ID connection method the Last IP column shows the IP address of the last used Internet-ID server (i.e. our public server or self-hosted RU Server).
The User column shows the current Windows user signed in on the remote Host machine.
The Version column shows the current version of the remote Host (for example 6.10.10.0.).
For more information on the other column headings please refer to this page.

I'll forward your suggestion to our development department to see if we can implement this feature in our future updates. Thank you for your input.

Please let us know if you have other questions.

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