[resolved] can you access the cam and mic of the host computer with the free account

Dwan Brooks, User (Posts: 1)

Aug 09, 2013 2:49:14 pm EDT

Can you please tell me if the free version allows you to view the host computer's cam. I travel and would like to use my host computer to check on my house. If the free version does how do I get the codecs I need to make this feature work?


Conrad Sallian, Administrator (Posts: 1570)

Aug 21, 2013 3:23:10 pm EDT

Hello Dwan,

Normally, we answer posts on this forum almost immediately, but strangely we missed your post which was sent quite a long ago as it seems. We are awfully sorry for the delay.

On to your question - yes, you can use the remote camera mode with the free license without limitations. The error has nothing to do with the license. It's just that you need to install the necessary codecs.

Here's a knowledge base article that explains how to do that:

Feel free to ask if you have any questions.

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