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Read this before posting

Conrad Sallian, Administrator (Posts: 1083)

Mar 22, 2013 2:04:23 pm EDT

Post into this sub-forum if you have any issues with antivirus software or a firewall. Before you post please make sure that:

1. You have the latest version of Remote Utilities Viewer and Host installed. The latest version is always available on the download page.

2. You have updated virus definition databases and the antivirus software itself. Sometimes, when the virus definition databases are obsolete, Remote Utilities can still be detected as a potentially dangerous program. The update can resolve the problem.

If nothing of the above helps, then post your issue here. It is highly recommended that you also send a false positive report to the antivirus software manufacturer. In many cases this can make them fix the issue a lot faster.

If you are not sure about whether you have latest virus definitions or simply want to run the check using other antivirus programs, we recommend using VirusTotal.com website.

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