Trial expired..

Rick Ellison, User (Posts: 1)

Jun 26, 2018 10:54:25 pm EDT

Support level: Free or trial
I'm curious. I installed the viewer and requested a free license and have been using it to connect to 3 computers. But now it is saying the trial has expired. Since I have already been issued a free license during the trial period do I need to ask for another free license to have the viewer not show the trial is expired or have I missed a step someplace??


Conrad, Administrator (Posts: 2556)

Jun 27, 2018 4:02:05 am EDT

Hello Rick,

Thank you for your message.

Perhaps, the Viewer configuration file has been corrupted somehow. Anyway, feel free to generate another free license, it is possible.

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