Both local and remote update fails if print spooler service is disabled, even if printer driver was not installed.
Task manager shows process "C:\Program Files (x86)\Remote Utilities - Host\rutserv.exe" /printeruninstall" running indefinitely. The uninstall/install proceeds successfully after manually killing the above process.
Workaround is to manually enable the Print Spooler service before initiating the update.
However, can the updater check to see if the printer driver is install and skip the above?
Otherwise, a warning or instructions to start the spooler service before beginning the update would be appreciated.
Currently, initiating a remote update can lead to loss of remote access if it hangs at the above stage.