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[resolved] no video

alan fairlamb, User (Posts: 2)

Feb 14, 2014 2:24:57 pm EST

hi
I can not view the remote computers camera when I try I get a message no video ...I understand I need to install some codecs but I am not sure which codecs or on which computer
appreciate any help
thanks
alan

Conrad Sallian, Administrator (Posts: 1150)

Feb 15, 2014 12:28:03 am EST

Hello Alan,

Please, check this knowledge base article http://www.remoteutilities.com/support/kb/111/

Thanks.

alan fairlamb, User (Posts: 2)

Feb 15, 2014 4:01:05 am EST

that's it many thanks
alan

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