We have just tried to configure an Agent using the MSI Configurator tool and it works great every time. The configuration server is up and running. Could you please try configuring the Agent via another network interface (e.g. Wi-Fi or mobile network)?
Thanks for the reply Polina. I tried two different networks and still the same issue. However it seems the issue is with running it on Windows 7. I tried it on a Windows 10 box and it worked perfectly. The two Windows 7 computers I tried it on both would not work. Not sure what is causing that issue.
Any ways I can just use Windows 10 for now. Thanks again.
Unfortunately, we couldn't reproduce the issue - the MSI Configurator works as expected when used on Windows7. Could you please clarify what version of Remote Utilities do you use? In addition, could you please let me know if there's any antivirus software installed on this machine?