Remote Utilities 6.2 + RU Server 2.2

We are happy to announce a new release of Remote Utilities. This is mostly a bugfix update, but we have also made a few minor improvements.

Firstly the Modes tab in the Host security settings now works in a more intuitive way. Previously, in order to allow a certain connection mode you had to clear the corresponding checkbox in that tab. That was causing a lot of confusion among our users. After all, when a check box is checked it usually means the option is enabled.

Now, the check boxes on the Modes tab follow this convention. The modes that are checked are enabled/allowed:

You shouldn’t worry about what happens with your existing selections on the Modes tab when you update. They will simply be inverted so that the allowed and blocked modes stay the same.


Remote Utilities 6.1 has been released

We are happy to announce that version 6.1 is now available for download. This update simplifies the registration system, introduces a new Internet ID format and provides a few bug fixes.

Registration is now simpler

Previously, you had to register each and every Host (remote module) with your license key. The Viewer module was not subject to registration.

From now on it is reversed – you only need to add your license key to the Viewer whereas the Host and Agent are “free-floating” modules. We hope that this change will make the registration process more intuitive and less confusing.

Important: It should be noted that we didn’t make any changes to our licensing models/policy. There are still “per operator” and “per remote PC” licenses, as well as a free license for 10 PCs. It’s only the technical side of the registration process that was changed.

Numerical ID

We have been asked to change the “S-XXXXXX…” format of the IDs to something more legible. So the new format has been implemented in version 6.1. Now an ID generated by the Host is 9 digits with three dashes in-between (like 833-980-342, for example).

Old IDs will still work. You won’t have to re-issue them for your already running Hosts.

Bugs fixed

The most critical bug fixed by the new update is the “Access denied” bug. It was causing the Viewer to show an “Access denied..” error when the user tried to re-initiate a recently closed session.

Among other fixes:

  • “Blank remote screen” now can be enabled together with “capture alpha-blending (semi-transparent) windows”.
  • “Import connections” now works correctly for synced address books.

For the full list of fixes and improvements please visit our Release notes page.