Upcoming Feature Preview: Remote Printing

The ability to print a remote document on the local printer has long been asked for. Today we’re happy to announce that this feature has already been implemented and will be available in the next minor update - version 5.4. This post is a sneak peek into how remote printing works in Remote Utilities.


A Mediated Connection vs. NAT Traversal Techniques and Hole Punching

When it comes to accessing a remote desktop over the Internet, there are basically two options: a direct IP to IP connection or a mediated connection. In recent years it has been an increasing trend among major remote desktop software vendors to provide the latter connection type. For a customer it is much easier to use a simple number (an ID) for connecting rather than configuring a router and grappling with port forwarding.

Given the popularity of this technique, many users started to ask: “Is the traffic routed through the company’s mediation servers all of the time or is the mediation server used only once to initiate the connection?” This question is often followed by an immediate answer that such-and-such company utilizes a NAT traversal technique, such as UDP hole punching, in their software. And that with NAT traversal the mediation server only initiates the connection and then leaves both sides alone to communicate directly to each other.