Blog

GDPR: Updates to our Privacy Policy

As you probably already know, on May 25th, 2018, the European General Data Protection regulation (GDPR) is entering into effect. This new regulation enforces a new set of rules and standards for the processing of personal data of individuals in the EU.

GDPR

In preparation for GDPR we have updated our Privacy Policy and business procedures connected with collecting and processing of personal data to conform to new requirements.

If you have any questions, concerns or suggestions regarding our processing of your personal data feel free to contact us at privacy@remoteutilities.com and we will be happy to assist you.

Employee Monitoring and Surveillance: Important Laws You Should Know

There are methods of employee monitoring that can be effective in maintaining productivity, ensuring a safe work environment, and protecting company resources. Remote Utilities is a remote desktop software primarily intended for remote administration and support, not for employee monitoring. Although Remote Utilities is not intended for monitoring, some customers use our remote desktop software to monitor their employee's computer screen, and web camera views and sounds.

Remote Utilities is used in many countries around the globe. It would be extremely difficult to tailor our product to the specific privacy protection laws in every country. Most countries have complex and detailed laws designed to protect both employee rights and company interests. As a result, employers must be mindful of how remote employee surveillance and monitoring is regulated in the country or countries where they conduct business.

Laws by Country

In the United States, the Federal Wiretapping Act/Electronic Communications Privacy Act prohibits the intentional capture or disclosure of any electronic communication where there is a reasonable expectation of privacy. In order for a US employer to legally monitor employees, the employees must have full knowledge and provide prior consent. In addition to the federal laws, many states have wiretapping laws, statutes regulating employee monitoring, or both.

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