There are methods of employee monitoring that can be effective in maintaining productivity, ensuring a safe work environment, and protecting company resources. Remote Utilities is a remote desktop software primarily intended for remote administration and support, not for employee monitoring. Although Remote Utilities is not intended for monitoring, some customers use our remote desktop software to monitor their employee's computer screen, and web camera views and sounds.
Remote Utilities is used in many countries around the globe. It would be extremely difficult to tailor our product to the specific privacy protection laws in every country. Most countries have complex and detailed laws designed to protect both employee rights and company interests. As a result, employers must be mindful of how remote employee surveillance and monitoring is regulated in the country or countries where they conduct business.
Laws by Country
In the United States, the Federal Wiretapping Act/Electronic Communications Privacy Act prohibits the intentional capture or disclosure of any electronic communication where there is a reasonable expectation of privacy. In order for a US employer to legally monitor employees, the employees must have full knowledge and provide prior consent. In addition to the federal laws, many states have wiretapping laws, statutes regulating employee monitoring, or both.