Blog

Version 6.9: Final release

We are happy to announce the final release of Remote Utilities 6.9. You can download version 6.9.4.0 from our download page. For update instructions please visit Updating Remote Utilities.

This has been a massive release in terms of encryption and authorization. We implemented a more modern TLS 1.2 encryption algorithm which is the today's de facto standard for advanced remote access software. The authorization system has also been significantly improved — now you can enable several authorization methods on the Host and use them side by side.

New authorization system

Another major improvement is 2-step verification (2FA, or "2 factor authentication"). This verification acts as an additional layer of protection against unauthorized access to your Hosts. With the 2-step verification enabled — you can use a smartphone app such as Google Authenticator to view the 2FA code — no one can get access to your Host even if they guess the password.

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Version 6.9: PIN-code + Rerun Agent as

Remote Utilities 6.9 Beta 2 has been released. We added PIN-code protection for Internet-ID connection when used with the self-hosted server, the ability to remotely restart the Agent as administrator and a few other features and bugfixes. See this post for details.

PIN-code protection for Internet-ID

This is related to your use of the self-hosted server for Internet-ID connection.

Problem

Previously, anyone who knew your server address and port could use your server to broker an Internet-ID connection for their own Viewer and Host the same way you did for yours. This could result in unidentifiable Hosts hanging in the "Idle" and "Active" tabs in the server Admin Console. While not a security vulnerability per se, it was still an annoyance.

Admin console

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Version 6.9: Host authorization

This post is about how we have improved Host authorization system and related security aspects in Remote Utilities 6.9. Feel free to visit the related community discussion to leave your comments.

We added new features and made significant changes to the way you authorize on remote Hosts. This includes the following:

  • You can enable multiple authorization methods on a given Host;
  • 2-step verification has been added;
  • Host identity is now verified automatically using a certificate;
  • Data encryption protocol has been changed to TLS 1.2.

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Remote Utilities 6.9 Beta 1 released

Remote Utilities 6.9 Beta 1 has been released. In this new version we significanly revamped how authorization works, changed the encryption protocol to the modern TLS 1.2 and implemented a number of other changes and bugfixes.

Download version 6.9 beta 1
See what's new

Beta 2 will follow with some new features and improvements not initially included in Beta 1. Meanwhile, feel free to participate in the open beta testing and leave your feedback in this discussion thread.

GDPR: Updates to our Privacy Policy

As you probably already know, on May 25th, 2018, the European General Data Protection regulation (GDPR) is entering into effect. This new regulation enforces a new set of rules and standards for the processing of personal data of individuals in the EU.

GDPR

In preparation for GDPR we have updated our Privacy Policy and business procedures connected with collecting and processing of personal data to conform to new requirements.

If you have any questions, concerns or suggestions regarding our processing of your personal data feel free to contact us at privacy@remoteutilities.com and we will be happy to assist you.

Digital Signature for Custom Builds

We are proud to announce the release of Remote Utilities 6.8. This program update provides significant changes to the MSI configurator — now you can sign your custom Host installers with a valid digital signature.

Updated MSI Configurator

We have modified the first step of the MSI Configurator process. Now in the beginning of the configuration process you must choose between two options — Online configurator and Legacy configurator:

Online vs. Legacy configurator option

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Version 6.6.0.5: Improved MSI Configurator + Simple Update

Remote Utilities 6.6.0.5 offers an improved MSI Configurator and a new update mechanism that makes updating Viewers and Hosts easier.

MSI Configurator has been improved

If you ever mass-deployed custom-built Hosts and Agents across your network you probably already know how to use the MSI Configurator tool. With each new version we have been continuously improving it and this version is no exception.

Internet-ID settings in one place

Previously, in order to change the Internet-ID server settings you had to select “Pre-configure Host settings” in the last step, wait for the "Settings for Host" window to appear and change the settings there.

In version 6.6.0.5 we moved the server settings to the “Internet-ID” tab. Now all Internet-ID related settings are in one place:

Enable or disable overwrite options

There is more than just combining all Internet-ID settings under the same tab. The logic behind choices made in this tab was also improved. Namely, two new check boxes were added:

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Version 6.6 of Remote Utilities has been released

Remote Utilities 6.6 is now available for download. Learn what’s new in version 6.6.

Search and navigation

Now you can do instant search across your address books in the Viewer. Start typing in the search field (1) and the Viewer will be updating the search results (3) on the fly to match your search criteria:

Searching scope (2) is limited to the currently selected folder or address book. If you want to search in a different address book just select that book in the left pane.

The new “All connections” item in the Navigation pane works as a smart folder that lists your connections across all folders and address books:

When used together with columns in the Details view the All Connections folder allows you to quickly manage your connections regardless of the folder they are located in.

Host notifications are less intrusive

Previously, if a remote user tried to install a custom Host package (e.g. a one-click installer) with the “Generate a new Internet-ID…” option selected, the program would prompt the user with a modal message. Clicking the Yes button was the necessary condition for the Host installation to continue:

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Version 6.5 Beta 4

Version 6.5 Beta 4 is available for download. This version includes minor fixes, namely a fix that should reduce an excessive number of antivirus software false positives.

You can download the latest beta here https://www.remoteutilities.com/download/beta.php

Version 6.5: Online statuses in Viewer address book

This blog post is the first in the series of posts that highlight the most prominent new features added in version 6.5.

We have significantly changed the way the statuses are displayed in the Viewer address book. Previously, for Internet-ID connections you couldn’t easily tell whether the remote PC was online and ready for connection and now you can. Below you can learn what each status means.

LOGGED ON status

This status means exactly the same as in previous versions – that you have been connected to (and authorized on) the remote Host. You may or may not be actively using any of the available connection modes.

When a connection is in the LOGGED ON state, just double-click on it to immediately start a Full Control session without entering your password. Or, you can right-click on the icon and select another connection mode to start:

Note: Do not confuse Remote Utilities “logon” with Windows logon, as these are two different and unrelated things. You may be logged on a Remote Utilities Host but still not be logged on in Windows on that remote PC. The Host works as a system service and doesn’t require a Windows user to sign in on the remote machine.

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