5 Things you Need to Know about Phone Support Scams

Hello and welcome! Today I’m going to write about phone support scams – phone calls from people who pretend to be representatives of big-name firms like Microsoft or Facebook. These calls originate from various countries, including the U.S., and there are things you should be aware of to avoid falling victim to scammers.

There are two main types of scam:

- Paid Technical Support. The caller attempts to persuade you to pay for “technical support” or “malware removal/cleanup” services that you do not need or even buy software that is available elsewhere for free. This type of scam does not necessarily include installing malware on your PC, but it may include installing remote access software for “analyzing and troubleshooting issues” that, according to scammers, your computer might have.

- Unauthorized remote access to your computer. When the caller tries to persuade you to install remote access software and grant them access credentials in an attempt to steal information, such as your credit card data, from your computer.


Mobile update for iOS and Android

It has been a while since we updated our mobile version. During this time we have been accumulating your requests and implemented the most important features.

Here’s what’s new in the latest mobile client release:

1. Updated start screen. The new selector/menu allows you to not only choose a specific remote PC but also immediately access its connection properties.


How to Use OpenPGP to Encrypt Your Email Messages and Files in the Cloud

This is a guest post by Henry Chow.

Putting up your sensitive data on cloud storage could possibly give you heebie-jeebies. A good dose of cryptography, however, is sufficient to provide you the much needed peace of mind. Implementation of open-source Pretty Good Privacy (OpenPGP) is considered as the gold standard of online encryption, and when used properly, it has the capability to even thwart the likes of NSA. Read along to find out more!

Popular encryption solutions like DiskCryptor and BitLocker do not have the potential to secure files or emails in the cloud. But the industrial strength of OpenPGP encryption can not only secure the delivery of files, but also provide verification about who create and send a message using the digital signing process.


Importance of Network Support for Computer Network Security

This is a guest post by Ronnie Custer

The existence of any organization is definitely on the computer networks it holds. Today, not even a single organization could be found without computers in them. Each and every bit of work is done on computers. The man power is almost taken by computers now and one should be very careful about Network Support for Computer Network Security. Network Support in fact is the main thing in Computer Network Security.Monitoring, troubleshooting;fixing and helping the systems up and running everything is part of network security. At the same time, Computer Network Security is a field of computer science, which deals with securing an enterprise's infrastructure from bad guys such as hackers, malwares, virus etc.

In any organization, employees mainly do their work either with the use of their personal or official computers. Computers are inter-connected within computer networks and the security of the data needs to be taken care more into consideration. At the end protection of any bit of data is critically important in any organization. Even though thieves and hackers can be caught easily, a strong network support is obviously required to secure the safety of data and documents. Today there are countless network support services available in every country and choosing the best among them is always a difficulty work. One should choose the best and apt network service providers, based on the nature, need and requirement of business.


Feel a new mobile experience by Google Cloud Platform

With more than a billion people crazy about tablets and smartphones, there's a growing demand and a huge opportunity for mobile solutions. Users currently have at their disposal hundreds of thousands of apps, and for mobile developers to succeed, it is vital to come up with engaging, compelling and connected user experiences. This requires a necessity for services or backed components to feed the app with pertinent data, consent to interactions between users, and offer push notifications.

By using the Google Cloud Platform one can easily create a backend for their mobile solutions. You could easily decide to start small and hope to eventually get many users or you may already benefit from a sturdy customer base that you'd like to serve via a brand new mobile experience. Either way, there are smart ways you can use to develop a backend that can live up to everyone's expectations and meet the demand. Leverage the Google infrastructure; focus on implementing your app's scenarios, and stop worrying about trivial things such as load balancing or managing machines. Classic demands for compelling mobile experiences consist of:


Connecting Cloud Computing to an Agile Business Model

How does your business meet the constantly changing needs of your customers? If you have a plan in place to respond quickly and change the way you do business to meet new developments in the marketplace, you have what is known as an agile business model. Agile businesses have a leg up on the competition because they can get customers what they want faster, no matter how their needs change. Cloud computing can play a role in this model, and here's how.

The Essentials of an Agile Enterprise

Before we go any further, it's important to note what the essentials of an agile enterprise are. An agile business keeps tabs on all essential operations and compares them to the industry standards as they develop. It also examines trends so it can effectively predict troubles that might be coming up in the future. The goal behind all of this analysis is to make a predictive business model that can adjust to any issues as necessary. For example, a book publisher with an agile business model would keep tabs on publishing trends, sales comparisons between eBooks and traditional formats, and the price of paper. When something changes such as paper costs increasing, they are already well-situated to handle it.



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